Cable end connector stuck in iPhone / iPad
Here is a recent problem which would appear to be quite common. The end of the connector on a lightning cable was stuck inside the charging / accessory port. This worryingly appears to be a frequent occurrence resulting from the use of cheap, unbranded cables where the tip of the connector can break off, forming a staple-shaped piece, jamming itself into the iPhone or iPad. The result is that it is impossible to charge the device, unless the broken connector lead is retained, as it is the only one now small enough to fit into the accessory port.
This problem can render the expensive phone or tablet useless. For older out-of-warranty products it is potentially not worth a repair investigation and even with newer devices this may be classified as ‘accidental damage’, requiring extended insurance cover to avoid a significant resolution cost.
Happily, it may be possible to address the problem using the following simple technique:
- Use a ultra-small, precision screwdriver. It needs to be small enough to easily fit inside the accessory port and be able to be levered across it’s width, whilst being sturdy enough not to bend or break.
- Insert into the device’s accessory port, and position sideways across the width of the opening, such that the end of the tool is pressing on the inside of the port about half-way in / up.
- Then, with an outwards ‘levering’ action, pull the broken connector piece out of the port.
If fortunate, this will remove the obstruction and return the device to an operational state. Naturally, success is not certain and there is the risk of causing further damage. Hence, particularly with newer devices, if you are not confident in your abilities then best to consult an electronics specialist or seek professional assistance from an approved repair centre.
The lesson from this experience is to purchase good quality, branded accessory leads and dispose of any cables where the connector shows signs of wear.
Maintenance of new and legacy systems
@Yellowsbestltd our mission is “Keeping Customers Operational”, by assisting with with the repair of parts for infrastructure systems. These are typically established, long-standing and therefore proven and fit-for-purpose. It makes sense to maintain and extend the life of these systems, as wholesale replacements will be costly and disruptive. This is particularly applicable when the service requirements have not changed, so functionality upgrades are not necessary.
We would be keen to hear from you should you have any repairs requirements. Please get in touch to let us know how we can help. By example, there follows a list of a few recent requests we have been able to assist with. We look forward to hearing from you with any feedback you may have.